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Privacy

This Five 9 Group, Inc. Privacy Policy applies to the Five 9 Group, Inc. website and governs data collected and used at our sites for marketing and other service related purposes. In general, we gather information about site users such as what areas users visit. We only use such data anonymously. This information helps us to create a better overall website for our users. If you apply for a job at Five 9 Group, Inc., we request information about you. This information is used for employment consideration. Unless you request otherwise, we will keep the information for future consideration.

In order to provide services requested by users of our website (e.g., requests for additional information, online resume submission, user feedback, etc.); we collect users’ personal information. This information may include your name, company name, your contact information (including your phone number, street address and e-mail address), as well as information about your work history and other information to process your requests. Your personal information will only be used by Five 9 Group, Inc. as specified below.

Five 9 Group, Inc. does not disclose information about your individual visits to our website or personal information that you provide to us to any outside parties without your prior permission. Before submitting personal information using the Five 9 Group, Inc. website, you will be required to give us permission to use your personal information as necessary to perform the requested service(s) and to affirm your understanding and agreement with this privacy statement.

In general, the personal information that you submit to Five 9 Group, Inc. is only shared within the company on a “need to know” basis, in order to process your requests. In certain cases (i.e. resume submission and/or online job application), however, Five 9 Group, Inc. may need to disclose your personal information to third parties in order to process your requests. In many cases, your shared personal information is protected by confidentiality and non-disclosure agreements with these third parties; however, Five 9 Group, Inc. is not responsible for the privacy of personal information disclosed to any external entities. Five 9 Group, Inc. will also share your personal information with authorized third parties when we believe it is required by law or to protect Five 9 Group, Inc., our website users, or others.

Five 9 Group, Inc. restricts access to your personal information to those employees who need to know this information to provide the services that you request. Although Five 9 Group, Inc. takes strict precautions to prevent unauthorized access to your personal information, we cannot guarantee that these precautions will prevent third parties from illegally accessing this information.

Five 9 Group, Inc. will make all reasonable attempts to ensure that your personal information is accurate and up-to-date. If you would like to correct or update any personal information that you have submitted to Five 9 Group, Inc., please e-mail us the updated/corrected information. We will inform you when your information has been updated. If we are unable to update your information for any reason, we will notify you of our inability to update it.

This privacy statement applies only to www.five9group.com. You should be aware that you may be directed through links to other sites that we do not control. Five 9 Group, Inc. has no control over the privacy policies or practices of these other sites, and is not responsible for the privacy practices or the content of web sites to which we link, list, rank or identify by means of a search. Five 9 Group, Inc. does not endorse or take responsibility for the products, services, policies or actions of third parties or the content of third party web sites. We encourage you to be aware when you are leaving our site and to read the privacy policies of each web site you visit.

The Five 9 Group, Inc. website contains links to other websites. Once you select a link that takes you to another website, you are subject to the privacy policy of the website containing that page. Please note that these other websites may have privacy policies that differ from those of Five 9 Group, Inc. We have no control over any personal information you choose to provide to those websites and Five 9 Group, Inc. is not responsible for the privacy practices or the content of such websites. This Privacy Policy does not address, and Five 9 Group, Inc. is not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any websites and/or services to which the services contain a link or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer. The inclusion of a link within the Five 9 Group, Inc. services does not imply endorsement of the linked website or service by us or our affiliates. Five 9 Group, Inc. encourages you to review the privacy policies and learn about the privacy practices of those companies whose websites you choose to visit.

Five 9 Group, Inc. cooperates with law enforcement inquiries, as well as with other third parties to enforce laws relating to topics such as: intellectual property rights, fraud, computer hacking and unauthorized access and other rights, and to help protect the company from unlawful acts. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, usage history, IP address, access times and fraud complaints without a subpoena. Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, IP address, access times and company name to our partners under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, computer hacking, or other unlawful activity. We also reserve the right to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving personal threats to the physical safety of any person, violations of our Terms and Conditions of Use, or as otherwise required by law.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Five 9 Group, Inc. Web site without authorization. Therefore, although we exceed industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

We reserve the right, at any time and without notice, to change, add to, update, modify or revise this Privacy Policy, our website, or our services simply by making such change, update or modification to the site, at our discretion. Any such addition, update, change, modification or revision will be effective immediately upon posting on our website. Any changes to our privacy statement will be posted here so that you will always know what information we gather, how we might use that information, and to whom it may be disclosed. If, for any reason, we change how we use your personal information, we will disclose this change via an update to this privacy policy on our website. Additionally, personal information submitted by you prior to the revision of the privacy policy and/or our practices will remain subject to the privacy policy terms and conditions in effect as of the date of your submission.